Sandos Cancun All Inclusive - Adults Only | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

“The beachfront location made my stay absolutely very nice and nice.”view full review

Sandos Cancun All Inclusive - Adults Only is a luxurious resort situated on Cancun's attractive beaches. This 5-star hotel offers a large cascading infinity pool, a spa with a waterfall hot tub, and various dining options, including specialty restaurants. It is part of the Travel Sustainable program, reflecting its commitment to an eco-friendly stay.

Rooms & Amenities

Elegant rooms at Sandos Cancun feature views of the Caribbean Sea and Laguna Nichupté. Each room includes a minibar, Smart TV, and complimentary WiFi. Select suites offer a separate seating area and private balconies.

Dining & Services

Dining options include four restaurants serving various cuisines, such as traditional Italian with a Caribbean twist at Aioli Restaurant. Two bars, including one with Caribbean views, provide a selection of local drinks and snacks throughout the day.

Leisure & Activities

Guests can enjoy a range of recreational activities, including kayaking, snorkeling, and access to three infinity pools. The hotel provides a luxurious spa offering a variety of treatments, a fitness center, and a hot tub for relaxation.

Location & Transportation

Sandos Cancun All Inclusive is located in the Hotel Zone, surrounded by shops and nightlife options. The Cancun Wax Museum is 2 km away, while the Mayan Museum of Cancun is 2 km from the property. Nearby transportation options include bus services.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Balcony Deluxe Single Room

2 persons

42 m²

1 Single bed

Shower

Coffee machine

room details

Suite Sandos

2 persons

7 m²

1 Single bed

Shower

Coffee machine

room details

Suite Caribe 6 pax

2 persons

126 m²

1 King-size bed

Shower

Coffee machine

room details

Suite Caribe Triple

2 persons

126 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 11.0 km

Airports

Cancun (CUN) 18.0 km

Isla Mujeres (ISJ) 31.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“I had an amazing dining experience at Sandos Cancun. The buffet offered an array of delicious options, and I was particularly impressed with my dinner at Frattini's, where the Italian-Mexican cuisine was absolutely good. Service was great, and we enjoyed every bite!” view full review

Relaxing Spa Services

“The spa at Sandos Cancun was a relaxing oasis. I opted for a massage that was heavenly, with the massage therapist being incredibly skilled. The rejuvenating steam room and the tranquil atmosphere made for a truly therapeutic experience!” view full review

Spacious and Comfortable Rooms

“Our room was spacious, bright, and boasted a large bathroom complete with a soaking tub. The comfortable bed made for restful nights after a long day of activities. The amenities added a lovely touch to our stay.” view full review

Fantastic Entertainment Options

“The entertainment at Sandos Cancun was excellent! From the very nice DJ who kept the energy high by the pool to themed dinner nights like the Mexican night with live music, there was never a dull moment. We enjoyed engaging entertainment options throughout our stay!” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

Map view

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

2.0 km

Landmark

Avenida Kukulkan

1.4 km

Beach

Playa Marlin

1.8 km

Landmark

Backstage Theatre

980 m

Mall

Luxury Avenue

1.3 km

Mall

Kukulcan Mall

1.3 km

Museum

Museo Subacuatico de Arte

1.6 km

Landmark

Museo Sensorial del Tequila

1.3 km

Mall

Kukulcan Plaza

1.3 km

Aquarium

Interactive Aquarium

2.1 km

Landmark

Dolphinaris Cancun

750 m

Night club

H Roof

680 m

Shopping Area

Luxury Avenue Cancun

1.3 km

Landmark

Extreme Games Cancun

790 m

Museum

Cancun Wax Museum

2.2 km

Landmark

Aquaworld

990 m

Landmark

Yamil Lu'um Archeological Site

2.3 km

Landmark

Scorpion's Temple ruins

2.3 km

Landmark

Luxury Avenue Shopping Mall

1.1 km

Landmark

Playa Ballenas

1.2 km

Landmark

San Miguelito

2.3 km

Landmark

Marlin Beach

1.5 km

Landmark

Underwater Museum NO MUSEO

1.4 km

Event hall

Oasis Arena

1.5 km

Landmark

La Europea

1.7 km

Museum

MUSA Underwater Museum

2.0 km

Landmark

Tequila Museum

2.1 km

Nearby

Beach

Playa - Beach

100 m

Cancun Golf Club at Pok Ta Pok

390 m

Restaurants

Nebbiolo Ristorante

90 m

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

90 m

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

The Blue Water Grill

100 m

Blvd. Kukulcan Km. 14.5 Zona Hotelera

Harry's

680 m

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Porfirio's Cancun

730 m

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

Vicente Asador De Brasa

860 m

Blvd Kukulcan Km 12

Hard Rock Hotel

580 m

Boulevard Kukulcan Km 14.5

Ciao

580 m

At the Hard Rock Hotel

The Caribe Bar & Grill

240 m

Retorno del Rey #36

Reviews and Ratings

Reviews from guests about their experience.

Angela

United States, March 2025

6.8/10

My stay at Sandos Cancun All Inclusive was a nice one with fantastic staff and vibrant entertainment options. I truly enjoyed the variety of dining choices available at the resort. The rooms, while spacious and comfortable, do feel a bit dated, which could be improved with some renovations. Overall, it was a wonderful experience, though there were minor inconveniences like slow check-in and some unstocked items in the fridge. 😊🌴

Rooms

7.0

The rooms are spacious and clean, though they feel a little outdated and could use some renovations. The beds are comfortable, making my stay pleasant overall.

Service

10.0

The staff were incredibly friendly and attentive, always ensuring my drinks were full and accommodating my requests. They went above and beyond to create a welcoming environment.

Location

10.0

The location is perfect, right on the beach in the Hotel Zone and conveniently close to shops and attractions. I loved the beautiful beach setting.

Dining

8.0

I had a great dining experience with a variety of restaurants to choose from. The food was delicious, though some options were limited at the buffet.

Facilities

7.0

The amenities were good, with great poolside service and fun entertainment activities. However, improvements could be made in the check-in process and room service efficiency.

Joseph

United States, February 2025

6.4/10

I had a fantastic time at Sandos Cancun All Inclusive - Adults Only! The staff were incredibly friendly and attentive, making me feel right at home, especially in the dining areas where they catered to my dietary needs perfectly. The beach and pool were wonderful spots to unwind, though I did notice the dining options could use a bit more variety. Overall, I loved the vibrant atmosphere and the excellent service I received throughout my stay.

Rooms

7.0

My room was clean and comfortable with a lovely view, but it didn't have a balcony which I missed. The humidity made it feel a bit damp sometimes.

Service

9.0

The staff were a highlight of my stay! From the friendly check-in process to helpful concierge services, they truly went above and beyond, especially Vanessa and Trisha.

Location

8.0

The hotel is in a great spot right by the beach, and I liked that it's not too far from local attractions. It also allowed me to use the amenities even after checking out, which was a nice touch.

Dining

6.0

While the food was generally good, I found the selection a bit limited and I experienced a long wait at the Italian restaurant. The vegan options were commendable, though, and I really appreciated that.

Facilities

7.0

The facilities were decent with good access to pools and a spa. However, I wish there were more on-site dining choices available without reservations.

Craig

United States, January 2025

7.0/10

My stay at Sandos Cancun was a wonderful getaway. The friendly staff really made a difference, enhancing my experience with their attentiveness and great service. However, I did face a few minor inconveniences, like issues with room maintenance and some food that could have been better. Overall, the setting and the hospitality made it a nice trip.

Rooms

7.0

The rooms were spacious and clean, but they definitely showed signs of age. I noticed issues like a leaky air conditioner and a bathroom mirror that was taped up. Even though these details kept it from being perfect, the comfort of the beds helped balance out those drawbacks.

Service

8.0

The staff, especially at the front desk and concierge, were exceptionally helpful and friendly. I felt welcomed and well taken care of throughout my stay. They were attentive, but I did experience some disorganization with getting seated for meals, which could have been improved.

Location

9.0

The beachfront location was stunning, with beautiful views from my room. I enjoyed spending time at the beach and joining in on the various activities, like the masquerade ball and themed nights. The resort felt inviting and had a nice vibe, perfect for relaxation or fun.

Dining

7.0

The food had a good variety but sometimes lacked the bold flavors I expected, especially at dinner. I liked the breakfast offerings, though, and I had a great experience at the Italian restaurant. Dining was enjoyable overall, but not every meal was nice.

Facilities

8.0

The amenities were solid, with lovely pools and well-kept common areas. I appreciate that the resort allowed guests to keep using facilities after checking out, which added value to my experience. Some rooms need updates to match the otherwise pleasant environment.

Susan

United States, November 2024

7.4/10

I had an enjoyable stay at Sandos Cancun, with stunning ocean views and a relaxing atmosphere. yet there were a few service hiccups upon check-in that dampened the experience slightly. The staff overall were friendly and attentive, especially around the pool. though I did notice some areas needing improvement, particularly in communication about facilities.

Rooms

8.0

My room was spacious with a large bed and a great view. but I found the decor a bit dated, and the lack of power outlets was a bit inconvenient.

Service

7.0

The service overall was excellent, particularly at the restaurants and pool area. but I experienced a bit of rudeness at reception during check-in, which could use some improvement.

Location

8.0

The hotel's beach location was beautiful, providing a break from the busier areas of Cancun. although I felt a few more lounge chairs by the pool would enhance the experience.

Dining

7.0

The restaurant options were diverse, and I enjoyed the meals. though some dishes lacked flavor, and the buffet could use more variety throughout the week.

Facilities

7.0

Facilities like the pools and spa were fantastic. however, improvements are needed in the check-in process, which was slow and paper-based.

Fred

United States, October 2024

7.4/10

My stay at Sandos Cancun had its ups and downs. The beach was beautiful, and the staff, especially Cesar and Manuel, provided excellent service. However, I found the food to be disappointing, especially given its 5-star claims. The noise level from parties and loud music made relaxation challenging. Overall, a mixed experience, but the staff's friendliness and beach quality were highlights.

Rooms

6.0

The room was clean and spacious, offering amazing views, but it didn't quite meet the expected luxury standard of the resort.

Service

7.0

While the staff was generally polite and attentive, I was slightly put off by how often they asked about spa treatments near the pool. Some were very helpful, and I appreciated their attentiveness.

Location

8.0

The location was great for enjoying the beach, but it was a bit far from the city center. Still, being near lovely restaurants was a nice perk.

Dining

5.0

The food was mostly a letdown. Many meals were lukewarm or bland, and getting into restaurants without reservations was tricky. Some meals were good, but it was inconsistent.

Facilities

6.0

The resort offered various amenities including room service and a fitness center, but I felt the overall quality didn't align with the 5-star expectation.