What is the check-in and check-out policy at Sandos Cancun All Inclusive - Adults Only?
Check-in is at 15:00 and check-out is by 12:00.
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Sandos Cancun All Inclusive - Adults Only, Cancun
328US$
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Key details
About the Hotel
Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14,
Cancun,
Mexico,
77500,
Quintana Roo
- Near the beach
Perfect
7.9
7.9
3.3
4.5
Loved by guests
"The hotel has 3 gourmet restaurants, as well as a buffet restaurant, so foodies like us wanted for nothing."
"The infinity pools were beautiful and there was pool activities all day and a DJ bumping music."
"I loved that the bracelet was also the room key."
Sandos Cancun All Inclusive - Adults Only is a luxurious resort situated on Cancun's attractive beaches. This 5-star hotel offers a large cascading infinity pool, a spa with a waterfall hot tub, and various dining options, including specialty restaurants. It is part of the Travel Sustainable program, reflecting its commitment to an eco-friendly stay.
Rooms & Amenities
Elegant rooms at Sandos Cancun feature
Dining & Services
Dining options include four restaurants serving various cuisines, such as
Leisure & Activities
Guests can enjoy a range of recreational activities, including kayaking, snorkeling, and access to
Location & Transportation
Sandos Cancun All Inclusive is located in the Hotel Zone, surrounded by shops and nightlife options. The
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Balcony Deluxe Single Room
2 persons
42 m²
1 Single bed
Shower
Coffee machine
room details
Deluxe Room
2 persons
42 m²
1 King-size bed
Shower
Coffee machine
room details
Suite Sandos
2 persons
7 m²
1 Single bed
Shower
Coffee machine
room details
Suite Caribe 5 pax
2 persons
126 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Golf course
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Sandos Cancun invites you to a delightful culinary experience with diverse dining options that reflect international flavors and exquisite local influences. Each venue offers a unique atmosphere, from laid-back beachside charm to sophisticated dining, perfect for indulging in authentic dishes crafted with care.
Zango
International
Ambiance
Casual and welcoming.
Key Offerings
A buffet brimming with global flavors, showcasing fresh seasonal ingredients and a rotation of themed meals.
Reservation
No
Open daily for breakfast, lunch, and dinner from 06:00 to 23:00.
Seasons
Steakhouse, International
Ambiance
Sophisticated and modern.
Key Offerings
Signature steaks and a selection of international dishes, perfect for a refined dining experience.
Reservation
Yes
Hours vary.
Gaijin
Japanese
Ambiance
Contemporary and vibrant.
Key Offerings
An array of traditional Japanese specialties, offering a captivating dining experience.
Reservation
Yes
Open daily for dinner from 18:00 to 23:00.
St. Trop
Caribbean, French
Ambiance
Inviting poolside setting.
Key Offerings
Delight in refreshing Caribbean dishes complemented by French culinary techniques.
Reservation
No
Open daily for lunch from 11:00 to 17:00.
Frattini's
Italian
Ambiance
Modern and elegant.
Key Offerings
Traditional Italian dishes with a Caribbean twist, perfect for a cozy dinner atmosphere.
Reservation
Yes
Open daily for dinner from 18:00 to 23:00.
Location
Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.4
km
Beach
Playa Marlin
1.8
km
Landmark
Backstage Theatre
980 m
Mall
Luxury Avenue
1.3
km
Mall
Kukulcan Mall
1.3
km
Museum
Museo Subacuatico de Arte
1.6
km
Landmark
Museo Sensorial del Tequila
1.3
km
Mall
Kukulcan Plaza
1.3
km
Aquarium
Interactive Aquarium
2.1
km
Landmark
Dolphinaris Cancun
750 m
Night club
H Roof
680 m
Shopping Area
Luxury Avenue Cancun
1.3
km
Landmark
Extreme Games Cancun
790 m
Museum
Cancun Wax Museum
2.2
km
Landmark
Aquaworld
990 m
Landmark
Yamil Lu'um Archeological Site
2.3
km
Landmark
Scorpion's Temple ruins
2.3
km
Landmark
Luxury Avenue Shopping Mall
1.1
km
Landmark
Playa Ballenas
1.2
km
Landmark
San Miguelito
2.3
km
Landmark
Marlin Beach
1.5
km
Landmark
Underwater Museum NO MUSEO
1.4
km
Event hall
Oasis Arena
1.5
km
Landmark
La Europea
1.7
km
Museum
MUSA Underwater Museum
2.0
km
Landmark
Tequila Museum
2.1
km
Nearby
Beach
Playa - Beach
100 m
Cancun Golf Club at Pok Ta Pok
390 m
Restaurants
Nebbiolo Ristorante
90 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
90 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
The Blue Water Grill
100 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Harry's
680 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
730 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Vicente Asador De Brasa
860 m
Blvd Kukulcan Km 12
Hard Rock Hotel
580 m
Boulevard Kukulcan Km 14.5
Ciao
580 m
At the Hard Rock Hotel
The Caribe Bar & Grill
240 m
Retorno del Rey #36
Explore Cancun
Explore Cancun
Playa Marlin
20 minutes walking
Beautiful white sand beach perfect for sunbathing and swimming, with calm waters and relaxing ambiance.
Mayan Museum of Cancun
25 minutes walking
An insightful museum showcasing Mayan culture and history, featuring archaeological artifacts and guided tours.
Luxury Avenue
16 minutes walking
High-end shopping center with luxury brands and designer boutiques, perfect for upscale shopping.
Avenida Kukulkan
18 minutes walking
Famous boulevard with shops, restaurants, and entertainment options, ideal for a leisurely stroll.
Extreme Games Cancun
10 minutes walking
Adventure park offering thrilling activities like ziplining and obstacle courses, ideal for adrenaline seekers.
Nebbiolo Ristorante
2 minutes walking
Upscale Italian dining with a menu featuring house-made pasta and exquisite wines, elegant atmosphere.
Olio
2 minutes walking
Charming Mediterranean restaurant known for fresh seafood dishes and a cozy courtyard, perfect for romantic dinners.
Harry's
9 minutes walking
Steakhouse with a vibrant atmosphere, serving high-quality meats and exquisite sides, reservations recommended.
H Roof
9 minutes walking
Trendy rooftop bar offering stunning views of the sunset, live DJ music, and a vibrant nightlife scene.
Interactive Aquarium
25 minutes walking
Engaging aquarium featuring interactive exhibits and an opportunity to swim with dolphins, fun for all ages.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Angela
United States,
March
2025
6.8/10
My stay at Sandos Cancun All Inclusive was a nice one with fantastic staff and vibrant entertainment options. I truly enjoyed the variety of dining choices available at the resort. The rooms, while spacious and comfortable, do feel a bit dated, which could be improved with some renovations. Overall, it was a wonderful experience, though there were minor inconveniences like slow check-in and some unstocked items in the fridge. 😊🌴
Rooms
7.0
The rooms are spacious and clean, though they feel a little outdated and could use some renovations. The beds are comfortable, making my stay pleasant overall.
Service
10.0
The staff were incredibly friendly and attentive, always ensuring my drinks were full and accommodating my requests. They went above and beyond to create a welcoming environment.
Location
10.0
The location is perfect, right on the beach in the Hotel Zone and conveniently close to shops and attractions. I loved the beautiful beach setting.
Dining
8.0
I had a great dining experience with a variety of restaurants to choose from. The food was delicious, though some options were limited at the buffet.
Facilities
7.0
The amenities were good, with great poolside service and fun entertainment activities. However, improvements could be made in the check-in process and room service efficiency.
Joseph
United States,
February
2025
6.4/10
I had a fantastic time at Sandos Cancun All Inclusive - Adults Only! The staff were incredibly friendly and attentive, making me feel right at home, especially in the dining areas where they catered to my dietary needs perfectly. The beach and pool were wonderful spots to unwind, though I did notice the dining options could use a bit more variety. Overall, I loved the vibrant atmosphere and the excellent service I received throughout my stay.
Rooms
7.0
My room was clean and comfortable with a lovely view, but it didn't have a balcony which I missed. The humidity made it feel a bit damp sometimes.
Service
9.0
The staff were a highlight of my stay! From the friendly check-in process to helpful concierge services, they truly went above and beyond, especially Vanessa and Trisha.
Location
8.0
The hotel is in a great spot right by the beach, and I liked that it's not too far from local attractions. It also allowed me to use the amenities even after checking out, which was a nice touch.
Dining
6.0
While the food was generally good, I found the selection a bit limited and I experienced a long wait at the Italian restaurant. The vegan options were commendable, though, and I really appreciated that.
Facilities
7.0
The facilities were decent with good access to pools and a spa. However, I wish there were more on-site dining choices available without reservations.
Craig
United States,
January
2025
7.0/10
My stay at Sandos Cancun was a wonderful getaway. The friendly staff really made a difference, enhancing my experience with their attentiveness and great service. However, I did face a few minor inconveniences, like issues with room maintenance and some food that could have been better. Overall, the setting and the hospitality made it a nice trip.
Rooms
7.0
The rooms were spacious and clean, but they definitely showed signs of age. I noticed issues like a leaky air conditioner and a bathroom mirror that was taped up. Even though these details kept it from being perfect, the comfort of the beds helped balance out those drawbacks.
Service
8.0
The staff, especially at the front desk and concierge, were exceptionally helpful and friendly. I felt welcomed and well taken care of throughout my stay. They were attentive, but I did experience some disorganization with getting seated for meals, which could have been improved.
Location
9.0
The beachfront location was stunning, with beautiful views from my room. I enjoyed spending time at the beach and joining in on the various activities, like the masquerade ball and themed nights. The resort felt inviting and had a nice vibe, perfect for relaxation or fun.
Dining
7.0
The food had a good variety but sometimes lacked the bold flavors I expected, especially at dinner. I liked the breakfast offerings, though, and I had a great experience at the Italian restaurant. Dining was enjoyable overall, but not every meal was nice.
Facilities
8.0
The amenities were solid, with lovely pools and well-kept common areas. I appreciate that the resort allowed guests to keep using facilities after checking out, which added value to my experience. Some rooms need updates to match the otherwise pleasant environment.
Susan
United States,
November
2024
7.4/10
I had an enjoyable stay at Sandos Cancun, with stunning ocean views and a relaxing atmosphere. yet there were a few service hiccups upon check-in that dampened the experience slightly. The staff overall were friendly and attentive, especially around the pool. though I did notice some areas needing improvement, particularly in communication about facilities.
Rooms
8.0
My room was spacious with a large bed and a great view. but I found the decor a bit dated, and the lack of power outlets was a bit inconvenient.
Service
7.0
The service overall was excellent, particularly at the restaurants and pool area. but I experienced a bit of rudeness at reception during check-in, which could use some improvement.
Location
8.0
The hotel's beach location was beautiful, providing a break from the busier areas of Cancun. although I felt a few more lounge chairs by the pool would enhance the experience.
Dining
7.0
The restaurant options were diverse, and I enjoyed the meals. though some dishes lacked flavor, and the buffet could use more variety throughout the week.
Facilities
7.0
Facilities like the pools and spa were fantastic. however, improvements are needed in the check-in process, which was slow and paper-based.
Fred
United States,
October
2024
7.4/10
My stay at Sandos Cancun had its ups and downs. The beach was beautiful, and the staff, especially Cesar and Manuel, provided excellent service. However, I found the food to be disappointing, especially given its 5-star claims. The noise level from parties and loud music made relaxation challenging. Overall, a mixed experience, but the staff's friendliness and beach quality were highlights.
Rooms
6.0
The room was clean and spacious, offering amazing views, but it didn't quite meet the expected luxury standard of the resort.
Service
7.0
While the staff was generally polite and attentive, I was slightly put off by how often they asked about spa treatments near the pool. Some were very helpful, and I appreciated their attentiveness.
Location
8.0
The location was great for enjoying the beach, but it was a bit far from the city center. Still, being near lovely restaurants was a nice perk.
Dining
5.0
The food was mostly a letdown. Many meals were lukewarm or bland, and getting into restaurants without reservations was tricky. Some meals were good, but it was inconsistent.
Facilities
6.0
The resort offered various amenities including room service and a fitness center, but I felt the overall quality didn't align with the 5-star expectation.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Sandos Cancun All Inclusive - Adults Only provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
443
Former name
sandos cancun (adults only)
FAQs
About Sandos Cancun All Inclusive - Adults Only
How far is Sandos Cancun All Inclusive - Adults Only from Cancun International Airport?
The hotel is located 15 km from Cancun International Airport, approximately a 15-minute drive.
What dining options are available on-site at Sandos Cancun All Inclusive - Adults Only?
The hotel features four gourmet restaurants, including Zango, St. Trop Pool Bar & Restaurant, Gaijin, and Seasons.
What recreational activities does Sandos Cancun All Inclusive - Adults Only offer?
Guests can enjoy activities such as kayaking, snorkeling, diving, and fishing.
Does Sandos Cancun All Inclusive - Adults Only have a spa?
Yes, there is a luxurious spa offering a range of treatments including massages and body therapies.
What amenities are provided in the rooms at Sandos Cancun All Inclusive - Adults Only?
Rooms include air conditioning, a flat-screen TV, minibar, and luxurious marble bathrooms with walk-in showers.
Is parking available at Sandos Cancun All Inclusive - Adults Only?
Private parking is available on-site for free, and no reservation is needed.
What are the highlights of the facilities at Sandos Cancun All Inclusive - Adults Only?
Highlights include three infinity pools, a fitness centre, beach access, and live music every night.
What is the distance from Sandos Cancun All Inclusive - Adults Only to nearby attractions?
Nearby attractions include the Mayan Museum (around 7 km) and Isla Mujeres (approximately 12 km).
What language do the staff at Sandos Cancun All Inclusive - Adults Only speak?
The staff speaks English and Spanish.
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